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Hi [CLIENT FIRST NAME], I'm excited to work on [PROJECT NAME] with you. This document covers how we'll work together — from communication to delivery. Read it once, save it somewhere, and reach out if anything isn't clear.
| What | Detail |
|---|---|
| Project | [PROJECT NAME] |
| Start date | [START DATE] |
| Final delivery | [DELIVERY DATE] |
| Milestones | [First draft by X, Review by Y, Final by Z] |
| Revisions included | [NUMBER] rounds |
| Your contact | [YOUR NAME] · [YOUR EMAIL] |
My preferred channel is [EMAIL / SLACK / OTHER]. You can expect a response within [e.g. 24 hours] on business days. I work [YOUR HOURS, e.g. Mon–Fri, 9am–6pm EST]. Messages outside these hours will be answered the following business day.
Please compile all feedback into one consolidated message — not multiple emails over several days. Feedback is most useful when it describes the outcome you want: "I want this to feel more premium" is more useful than "change this font." Please aim to return feedback within [e.g. 3 business days]. This project includes [NUMBER] revision rounds. Additional rounds are available at [YOUR HOURLY RATE]/hr.
To get started, please send the following by [DATE]:
- [Asset 1 — e.g. Brand guidelines / existing logo files]
- [Asset 2 — e.g. Copy / written content if applicable]
- [Asset 3 — e.g. Access to relevant accounts or platforms]
- [Payment 1 — e.g. 50% deposit — already received, thank you!]
- [Payment 2 — e.g. 50% final payment due on delivery]
Invoices are due within [e.g. 7 days] of receipt. Final files will be released after final payment clears.
The best projects happen when both sides communicate early. If something isn't working — the direction, the timeline, anything — tell me early rather than late. There's almost always a solution when we have time to find it together. I'm looking forward to this.
[YOUR NAME]
[YOUR EMAIL] · [YOUR WEBSITE]
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